Privacy Policy

Last updated on October 3, 2024

Table Of Contents

  1. Information We Collect

    We collect basic personal information through forms on our website, such as names, email addresses, and payment details via Stripe for transactions. Additionally, our website automatically collects data such as IP addresses, browser type, and interaction information. This is standard for WordPress and WooCommerce websites.

  2. Use of Cookies

    We use cookies and similar tracking technologies to enhance user experience and manage services like WooCommerce and WordPress functionalities. Please refer to our Cookie Policy for more detailed information on the cookies we use and how to manage them.

  3. How We Collect Information

    Information is collected through website forms such as contact forms, order submissions, and any complaints or queries. We also use Stripe for payment processing, which securely handles your payment information. General user activity is tracked for analytical purposes through tools like Google Analytics, in compliance with GDPR.

  4. How We Use Information

    The information we collect is used to process orders, manage customer enquiries, and improve our services. We do not use your data for unsolicited communications unless you consent. User interaction data helps us enhance the website’s performance and better understand visitor behaviour.

  5. Third-Party Involvement

    We do not share or sell your personal data to third parties. Data collected is used solely within our business. The only third-party services we use are secure and GDPR-compliant, such as Stripe for payment processing and Google Analytics for website performance tracking.

  6. Data Storage and Security

    We ensure that all data is stored securely, using encryption and modern security measures to protect against unauthorised access. Your data is stored within our website’s infrastructure and managed with care. Sensitive payment information is handled through Stripe’s secure systems and is not stored on our servers.

  7. International Users and GDPR

    For international users, we comply with GDPR regulations. Any personal data collected from users within the EU/EEA is handled in accordance with GDPR requirements. You have the right to access, modify, or request the deletion of your personal information at any time.

  8. Your Rights to Your Data

    Users may request access to, or deletion of, their data by contacting us through the details provided on our Contact page. We will respond to any such requests promptly, ensuring compliance with legal regulations surrounding data privacy and protection.

  9. Changes to This Policy

    This Privacy Policy may be updated from time to time. We recommend reviewing this page periodically to stay informed of any changes.